This Privacy Policy explains what personal information GolfWise may collect, why we collect it, how we use it, how it may be shared, how long it may be retained and the choices available to you regarding your information.
This Privacy Policy applies to the GolfWise website, applications, account services, practice tools, subscriptions, statistics, calculators and related digital services.
Depending on how you use GolfWise, we may collect the following categories of information.
GolfWise may store information you enter while using the application, including:
We may collect information relating to your subscription, such as subscription status, billing period, payment status and transaction references.
Full payment card details may be processed directly by third-party payment providers and may not be stored by GolfWise.
We may automatically collect technical information such as:
Information may be collected when you:
We may use your personal information to:
GolfWise processes personal information only where there is a lawful reason to do so.
Depending on the circumstances, processing may be necessary:
GolfWise may send service-related emails that are necessary for operating your account.
These may include:
Where GolfWise sends marketing communications, users will be provided with appropriate options to unsubscribe where required.
GolfWise may use cookies and similar technologies to operate the website and application.
Cookies may be used for purposes such as:
Some cookies are necessary for GolfWise to function correctly and may not be optional.
GolfWise does not sell your personal information.
Personal information may be shared with trusted service providers where reasonably necessary to operate GolfWise.
These may include providers of:
Service providers should only process information for the purposes required to provide their services.
Where you purchase a GolfWise Premium subscription, payment information may be processed by an external payment provider.
The payment provider may collect information independently under its own terms and privacy policy.
GolfWise may receive transaction information such as a payment reference, transaction status, amount and payment date without receiving your complete card details.
GolfWise uses reasonable technical and organisational safeguards designed to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
Security measures may include:
No online system can guarantee absolute security. Users are also responsible for protecting their login credentials and devices.
GolfWise passwords are intended to be stored in hashed form rather than plain text.
You should use a strong password and should not share your password with another person.
If you believe your account has been compromised, change your password and contact GolfWise support as soon as reasonably possible.
GolfWise retains personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide the service, resolve disputes, maintain appropriate records and comply with legal obligations.
Some information may need to be retained after an account is closed where retention is required or permitted by law, including financial, security, fraud-prevention or legal records.
GolfWise may maintain activity records for account security and administration.
These records may include events such as:
Logs may include IP addresses, timestamps and browser or device information where necessary for security and troubleshooting.
Subject to applicable law, you may have rights in relation to your personal information.
These may include the right to:
Some requests may be subject to legal limitations or record-retention obligations.
Users should keep their personal information accurate and current.
Where account profile features are available, you may update certain information directly within GolfWise.
For information that cannot be changed through the account interface, you may contact GolfWise support.
You may request closure or deletion of your GolfWise account.
Where legally permitted and technically appropriate, personal information associated with the account may be deleted, anonymised or de-identified.
GolfWise may retain certain information where required for legal, financial, fraud prevention, security or legitimate record-keeping purposes.
Some service providers used by GolfWise may process or store information outside South Africa.
Where personal information is transferred internationally, GolfWise will seek to use service providers and arrangements that provide appropriate safeguards consistent with applicable data protection requirements.
GolfWise does not knowingly intend to collect personal information from children in circumstances where parental or guardian consent is legally required and has not been obtained.
Where age restrictions or consent requirements apply, GolfWise may take reasonable steps to restrict account access or request appropriate consent.
GolfWise may contain links to third-party websites, applications or services.
GolfWise is not responsible for the privacy practices of external services. You should review the privacy policy of any third-party service you use.
GolfWise may update this Privacy Policy periodically to reflect changes to the service, legal requirements, technologies or business practices.
The current version will be published on this page with an updated effective date.
Where appropriate, users may also be notified of significant changes.
Individuals in South Africa may have the right to lodge a complaint with the Information Regulator if they believe their personal information has been processed unlawfully.
We encourage users to contact GolfWise first so that we can attempt to resolve privacy concerns directly.
For questions about this Privacy Policy or the handling of personal information, contact:
GolfWise
Email:
support@golfwise.co.za
Website:
golfwise.co.za
This Privacy Policy is effective from 10 September 2026.